Why Site5.com Web Hosting is the best there is.
Monday, September 26th, 2005At 3:42pm, I submitted a trouble ticket to Site5.com support.
At 3:57pm, I got the following response:
Good afternoon,
I’m sorry you’re facing this roadblock! How frustrating.
I’m transferring your ticket to Beau Henderson, one of our senior engineers. He’s experienced with Fantastico, and expressly requested to help with this issue. Sit tight, and you should be hearing from him momentarily.
If you’re not getting this level of service from your web host, there’s no reason you shouldn’t move your site(s) to Site5. This is by no means the first time they’ve responded to me in minutes. Web hosting is something that should just work. And Site5 has consistently done that for me for years.
And it’s not just simple things that get taken care of in a jiffy. I’ve had seriously complex issues completely resolved wihin minutes and with nary a question from them or need for me to explain more. They just get it.
I have an referral program link that I could use, but I like them so much, I’m not using it for any of the above links. These guys are so good, I want people to move to them just for their own sake. Check out their hosting packages, and you’ll see that in addition to their top-knotch support, they offer some seriously hefty disk space and bandwidth as well.
(If you want to join up with Site5 and you want to throw a few bucks my way in the process, there’s really no harm in that.)
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UPDATE: Before I could even finish typing up this post, I got a resolution:
I have had to re-install fantastico on your system which has applied a solution to this issue. Give this a try now and let us know if you encounter any further issues.



