Dreamhost Recantation
I feel a bit guilty about my previous post on Dreamhost, and feel that at the very least some more information and clarification is in order.
Dreamhost is rightfully held up as one of the best and most responsive hosts in the industry. Not just out there to make a buck but to provide top-notch service to their customers. They see the value in good hosting and the importance of it to their customers, many of whom rely on them to run their own businesses.
Let me also add that Dreamhost does offer a variety of great and unique services, such as its easy to use list management system, which I wish I had known about before I wrote my own for my company.
They are also to be recognized for thier involvement in civic causes.
My only real gripe about them (since pretty much everything else about them has been positive) is that their control panel is not as easy to use as some others I’ve come across.
So, I apologize to Dreamhost for dragging your name through the mud unnecessarily.
August 18th, 2005 at 12:21 pm
I agree that the organization of their control panel (and support site in general) could be improved. I think it’s the nature of their company; I don’t think it’s anyone’s job to oversee that sort of stuff. However, once you’ve been hosted with them for a while, getting around becomes pretty much second nature.
All in all, I really couldn’t ask for much more from them.
August 18th, 2005 at 2:52 pm
Yeah, but it should be someone’s job! It’s the face of the company to its customers.
But, if we’re going to get on that tip, the Dreamhost public web site is pretty much an abomination too.